Floor Associate

Position Summary: The Floor Associate plays a vital role in supporting the mission of our non-profit organization by providing excellent customer service, maintaining a clean and organized retail environment, and assisting with the daily operations of our thrift store. Floor Associates are often the face of our organization and help create a welcoming and respectful experience for customers, donors, and clients.

Key Responsibilities: Greet and assist customers in a friendly, respectful, and helpful manner. Maintain a clean, safe, and organized sales floor, fitting rooms, and common areas. Restock and merchandise items according to store standards and promotions. Assist in receiving and placing donated goods on the sales floor. Monitor inventory levels and communicate restocking needs to management.   Help implement store policies and uphold the mission and values of the organization. Support special events, sales, or community outreach programs as required. Maintain a positive and cooperative team attitude, offering assistance to coworkers when needed.

This position operates in a retail environment and may include exposure to varying temperatures, donation materials, and busy store traffic. Floor Associates should be comfortable with a fast-paced, dynamic setting where teamwork and adaptability are essential.